Group Account Director

Group Account Director
Manchester

With a groaning awards shelf, a portfolio of the most creative campaigns, plenty of delighted clients and hundreds of thousands of connections formed between brands, patients and professionals, this global healthcare communications agency is in a league of its own. Delivering information and advice for high-profile customers in a variety of innovative ways, they offer the chance to work on career-defining projects. And while job satisfaction is absolutely central to this role, so is the life-work balance you will find. Committed to providing every employee with a working environment where honesty is integral to their working day, flexible hours are available and work is balanced with a thriving social scene, they are passionate about equal opportunities and diversity. It’s the reason so many of their employees rate this agency as the best they’ve ever worked for…

The role:
This is a dual-strand position. On the one hand, you will be at the forefront of ensuring clients are receiving a consistently meticulous service. While on the other hand, you will take responsibility for ensuring that the team who are delivering that meticulous service are well-organised, happy and thriving under your guidance. From delegating tasks and workforce planning to recruitment and retention, your seamless management will ensure every member of the team is excited about the industry-leading work they are performing. Now back to the client servicing side of the business – in a nutshell, you will ensure the clients are delighted with the work of the agency, and that they keep coming back for more. Identifying opportunities for business growth, you will also be instrumental in pitches and you will develop a keenly-honed awareness of the potential challenges faced by your contacts, so that you can anticipate their needs and provide them with dazzling solutions. If you live and breathe healthcare communications, then this is the role for you.

You’ll need:
• Established experience in global healthcare communications or a relevant field.
• Fantastic client-handling skills. You’ll need to be a people person, with the communication skills to match.
• The clout to handle big brands, working with their senior personnel on a peer-to-peer basis.
• Outstanding problem-solving and risk-identifying skills.
• A commitment to maintaining your industry knowledge, developing this into creative business opportunities.
• Great people management capabilities, with a passion for ensuring your team are achieving their full potential.
• Solid financial acumen, with the capacity to oversee all financial issues.
• Good awareness of industry guidelines, including the ABPI Code of Practice.

If you think this sounds like something you’d be interested in please apply via this advert or send your CV to Emma at Thorp Associates – emma@thorpassociates.com .

Due to the high level of applicants we receive, if you don’t hear back from us in the next 14 days, unfortunately you have been unsuccessful on this occasion.


Contact Details:
Thorp Associates
Tel: +44(0)1293 850 800
Contact: Emma Thorp
Email:

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