Director of Client Services EU – Medical Education

Director of Client Services EU – Medical Education


As a leader in the medical communication and medical education fields, our client is part of a network of global agencies who work with a broad scope of exciting healthcare, pharmaceutical and biotechnological customers. Offering exceptional consulting and communications services, this agency has an outstanding reputation for recruiting and retaining the most exceptional staff who share their core values of team work and partnership. Placing great emphasis on ensuring their people make the most of their capabilities, they’re committed to ongoing training and development opportunities – so your career progression is guaranteed. With more than 650 members of staff dotted around the world, it’s an environment that you’re bound to flourish in.

The role:

Joining this full-service agency as a key member of their Leadership Team, you will work closely with the Managing Director and the Director of Scientific and Editorial Services to set strategic, operational and service standards, ensuring these are achievable and that your team is suitably developed to meet the agency’s high expectations. Taking responsibility for all elements of Client Service, your duties will range from forecasting and setting KPIs to using your commercial acumen to drive results for your customers and develop new business opportunities. Using your extensive knowledge of the MedEd and MedComms fields to manage projects from start to finish, you will take financial responsibility for all accounts, and ensure relationships between sister agencies are being nurtured so that this innovative network continues to thrive.

You’ll need:
• At least 10 years of experience in providing agency consultancy to the MedEd and MedComms sectors, in which you
provided strategic operational management and financial oversight.
• A life science degree. If you also have a post-graduate qualification, that would be even better.
• Good knowledge of the scientific and therapeutic industries, with a comprehensive understanding of international, national
and industry-specific compliance guidelines.
• The ability to apply your understanding of the pharmaceutical market, market research, drug development, regulatory and
payer environments to brand positioning, messaging and promotion.
• The ability to lead new business proposals and pitches, with the commercial acumen needed to identify opportunities.
• Fantastic writing and presentation capabilities, supported by the ability to use Word, PowerPoint and Excel.
• Comprehensive people management and leadership skills, with an enthusiasm for developing relationships within sister

If you think this sounds like something you’d be interested in please apply via this advert or send your CV to Emma at Thorp Associates – .

Due to the high level of applicants we receive, if you don’t hear back from us in the next 14 days, unfortunately you have been unsuccessful on this occasion.

Contact Details:
Thorp Associates
Tel: +44(0)1293 850 800
Contact: Emma Thorp

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